Merchtable

Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged...

Route is covering the cost to neutralize shipping emissions when you add "Green Package Protection" at checkout. "Green Package Protection&qu...

Route has partnered with Patch, a carbon credit marketplace, to facilitate the purchase of carbon credits to neutralize your emissions. Carbon credits repre...

Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download  Route’s mobile app for iOS...

If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as prefer...

Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant has Automatic Issue Resolution enabled.   In both cases,...

Marked As Delivered (Stolen) Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered....

Route definitely helps cover these instances! To protect your order against loss or theft, add Green Package Protection at checkout.  If your order has ...

Route covers damage as well! To protect your order against damage that occurred during shipping, add Route Protect at checkout.  If your order has arriv...

If you insured your order with Route at checkout, you will receive a confirmation email from Route with a link to file a shipping issue.  You can also f...